VetCep ("App") deeply respects the privacy of veterinarians and their clients. This Privacy Policy explains what clinical, patient, and balance information is collected when you use the app, how it is used, and how it is protected.
1. Information We Collect
VetCep only processes the data required for clinic management and patient records to function seamlessly.
a) Client & Veterinarian Details
- Veterinarian credentials and clinic preferences
- Client full name, phone number, and outstanding balances
- Apple or Google authentication tokens
b) Detailed Pet (Paw) Files
- Pet's name, breed, gender, age, weight, and profile photo
- Treatment histories, laboratory diagnostics, and clinical notes
- Vaccination card, recurring vaccine frequencies, and future immunization schedules
c) Appointment & Financial Data
- Daily and weekly clinic schedule appointment details
- Clinic operation categories, vaccine pricing catalogs, and payment logs
2. How We Use the Information
- Ensuring smooth execution of clinic workflows
- Planning and executing critical vaccination and treatment schedules on time
- Accurately calculating revenues, expenses, and client outstanding balances
- Authorized fast and secure account access via Google and Apple OAuth
3. Information Sharing and Zero Data Sale
Your Data is Never Sold: VetCep does not sell or commercially share any clinic, client, or pet information with advertising networks or third parties.
All data is securely retained strictly for the purpose of helping the veterinarian digitize and manage their own clinic operations.
4. Infrastructure & Data Security
- Top-tier Google cloud security using Firebase backend services
- Modern TLS/SSL end-to-end encryption for all data transmissions
- Offline caching security and automatic sync upon network reconnection
5. User Rights & Data Deletion
Veterinarians and clients can access and update their registered data at any time, or permanently request data and account deletion via in-app actions or contact email.
6. Policy Updates
This Privacy Policy may change based on clinical regulations or app updates. All updates will be published immediately on this page.
7. Contact
For privacy-related questions or data deletion requests:
Email: [email protected]